A Rokdot product
Customer support over email, finally organised.
Rokdot Desk turns your support inbox into a clean, shared ticket queue. Simple for your team, invisible to your customers.
Every email becomes a ticket
Forward your support inbox to Rokdot Desk and every conversation lands in one shared queue.
Replies that stay threaded
Customers reply from their own inbox. Rokdot Desk keeps every message on the right ticket.
Built for teams
Assign tickets, leave internal notes, set priority and tags, and see who is handling what.
Canned responses
Save your best answers once and reply to common questions in seconds.